FREQUENTLY ASKED QUESTIONS

Check-in is 4:00 pm, and check-out is noon. If you would like to extend your stay, please contact our Front Desk Team in advance so that we may try to accommodate your request. Departures after 3:00 p.m. incur an additional half-day charge and departures after 6:00 p.m. incur an additional one night's charge.

Early check-in and late check-out are based on availability. Please make arrangements for early arrival or late check-out in advance. If we are unable to accommodate your request, your luggage can be stored for you.

For the safety of our guests and team members, we have temporarily suspended our complimentary shuttle service to and from Seattle-Tacoma International Airport until further notice. Please contact the hotel directly for updates at 253.277.9705. We apologize for the inconvenience.

Wi-Fi access is complimentary.

We offer self-parking at $15 per night with in-and-out privileges. For the safety of our guests and team members, we have temporarily suspended valet parking services. We also provide electric car charging stations and Tesla Destination charging stations for an additional $12 per night, inclusive of tax.

Yes, the front desk will hold them for you until you're ready.

Rollaway beds and pack-and-plays are available with advance notice.

Each additional person is $20 per night— a maximum of four people per room.

Hotel Interurban is a partner of Stash Hotel Rewards, the independent traveler's rewards program, where you can earn and redeem points for free stays at one-of-a-kind, top-rated independent hotels in the U.S., Mexico, and Caribbean. Membership is easy, flexible, and (best of all) free. Learn more about Stash Hotel Rewards here.

Yes we do! To purchase a gift certificate, please call 206.278.7800 or email us at info@hotelinterurban.com.

In our guestrooms, we have windows that can open to allow fresh air flow and change out the HVAC filter every month. Waterleaf Restaurant & Bar has an outdoor patio offering an al fresco dining option during your stay.

The health and safety of our guests and team members is our top priority. Please visit our Health and Safety page to review policies and protocols in detail.

• To address the current COVID-19 situation, we've adapted our cancellation policy for any reservation through September 30, 2020 can be changed or canceled without penalty by 4:00 pm 24 hours prior to arrival. Please call our reservations team at 206.278.7800 to make changes or cancellations.
• For new bookings after September 30, 2020, reservations must be canceled by 4:00 pm 48 hours prior to arrival to receive a refund. Reservations canceled after 4:00 pm 48 hours prior to arrival will be charged for the first night plus tax.

Dogs are welcome at Hotel Interurban for a non-refundable fee of $40 per stay. Dog-friendly rooms are limited and subject to availability. Advance reservations are required, and all stays including a canine must adhere to our dog guidelines.

Hotel Interurban is a non-smoking facility.

They are 10% sales tax and 2.4% lodging tax, plus $2 Seattle Southside tourism fee.

At check-in, an authorization will be placed on your credit card for the total amount of your reservation rate plus tax and an additional $50 USD per night in anticipated incidental charges. A valid credit card authorized to cover room, and tax, plus $50 per night for incidentals, must be presented upon check-in. You may pay your final amount owed via credit card or cash upon departure. If you will not be checking in, but would like to pay for a guest's stay, please contact reservations at 866.246.3446. Guests are not required to settle their account with the credit card used at time of check-in.

Yes, guests must be 18 years of age or older to check-in.

Yes, we have several room types available. Please click here to review our accessible room types and hotel features.

For the safety of our guests and team members, we have temporarily suspended room service. We are currently offering takeout from Waterleaf Restaurant & Bar from 4:00 pm through 8:00 pm and Burger Box from 4:00 pm through 10:00 pm. The front desk can provide a list of nearby restaurants offering takeout.

Waterleaf Restaurant & Bar hours can be found here, Burger Box hours can be found here, and Urban Roast hours can be found here.

For the safety of our guests and team members, we have temporarily closed our indoor heated saline swimming pool. Please contact the hotel directly for updates at 253.277.9705. We apologize for the inconvenience.

For the safety of our guests and team members, we have temporarily closed our fitness center. Please contact the hotel directly for updates at 253.277.9705. We apologize for the inconvenience.

We have two computers and a printer for complimentary use next to the front desk.

We are happy to assist with these requests. Please give us a ring at 206.278.7800 to discuss available options.

All personal accounts are payable at or before checkout time. We gladly accept VISA, MasterCard, American Express and Discover Card. We accept cash only upon checkout.

Yes, laundry service is available on a limited basis. For assistance, please call or visit Front Desk.

Ice bins are located on each floor in the Southeast corner by the elevators.

For your safety, security, and privacy please note that your room number is not imprinted on your key card.

If you lose or find an item, please immediately contact the Front Desk for assistance.

Yes, we would be delighted to assist, please contact Front Desk and one of our team members will assist you.

Out-bound mail may be left at the Front Desk for pick up. You may purchase postage stamps at the Front Desk. If you require UPS, FedEx, or International shipping, please contact the Front Desk.

We have several emergency procedures ready for guests.

We're surrounded by more than 200 entertainment, shopping and dining options, with easy access to major transportation.